Payment Options 

Insurance:
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:

Do I have mental health insurance benefits?
Do I have a deductible and, if so, has it been met? Does the deductible apply to out-patient mental health services?
How many sessions per year does my health insurance cover?
What is my co-payment or co-insurance owed per therapy session?
Is authorization required from my primary care physician or my insurance company to use my mental health benefits?
Do I have employee assistance plan (EAP) benefits  either under my insurance plan or separately made available by my employer?
When you contact us, we also will verify your benefits and obtain the details outlining your financial responsibility for our services. 

Cash:
Each therapist determines their own cash rate. You can contact us and we can relay the specific therapist's rate.

Reduced Fee:
Reduced fee services are available on a limited basis.

Payment:
Cash, check, Discover, Master Card and Visa are accepted for payment. PayPal is available through our website (Discover, Visa, Master Card, e-Check and American Express accepted for payment) - here.

Cancellation Policy:
When you schedule an appointment with a provider, that time is reserved for you. We do not "double book" or "squeeze" sessions into the same time slot. Insurance companies do not accept billing of "no show" or late cancelled sessions. Therefore, if you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you may be required to pay a missed session fee. Additionally, each therapist is free to set their own policy regarding advanced notice times and late cancellation/missed fees.   

Insurance Companies:
Associated Therapists, Inc's professional staff are contracted providers in a wide variety of mental and behavioral health plans. This list is not complete. If you do not see your insurance plan listed below, please call our office to inquiry about a specific carrier.

Aetna
APS Healthcare
Blue Cross
Blue Shield
Cigna
College Health IPA (CHIPA) - a behavioral health management company
Great West Healthcare
Healthnet PPO
Healthy Families
Magellan
Managed Health Network (MHN)
Memorial Healthcare IPA
Tri-West (previously CHAMPUS)
United Behavioral Health (UBH)
United  HealthCare
Value Options

For City of Long Beach Employees:

Associated Therapists is the preferred mental health provider for the City of Long Beach Blue Cross insurance plans. 

Self Referrals:
Accessing services is easy and confidential. The individual calls the office for an appointment. He or she may be referred by a Primary Care Physician or EAP counselor, however this step is not required. Any person enrolled in the Blue Cross plans can self refer for Mental Health or Chemical Dependency services to Associated Therapists, Inc.

Authorizations:
Initial and continuing visit approval is not needed. Associated Therapists providers have the authority to approve care within our own practice, thereby assuring confidentiality and faster initiation and continuation of care.

Flexible Limits:
Associated Therapists has the authority to flex annual and lifetime benefits to maximize the amount and level of treatment you can receive in any benefit year. Lifetime benefit changes requires the approval by the Blue Cross Medical Director.

Page last updated: 11/18/12